Notebook
December 26th, 2025 by Gary Osberg

This true store was first told by Gary Gilson.  Gary is a Twin Cities writing coach who at one time taught journalism at Colorado College.  He can be reached at www.writebetterwithgary.com  

“I knew a New Yorker named Phil who worked in Manhattan’s Diamond District, along 47th Street between 5th and 6th Avenues. He traveled to and from work by subway from his home in the Bronx every weekday for years. 

One day, in the week before Christmas, Phil entered the subway car on his way home and, as a veteran rider, immediately sensed something was off: only one passenger in the car, a drunken, disheveled man, ranting and cursing and flailing his arms against the world. 

Phil felt tension in the air.  Then he noticed a group of passengers huddled at one end of the car, cringing in fear.  Phil went right over to the man, sat down, put his arm around the man’s shoulders, and began to sing “I’m dreaming of a white Christmas…”

The man slowly calmed down, and soon he was singing along with Phil, “where the treetops glisten, and children listen…”

And then, just as slowly, the passengers at the end of the car started drifting toward Phil and the man, gathered around them and joined in singing, “with every Christmas card I write..”

And they all kept belting out holiday songs as the train barreled northward toward the Bronx.

These people had never known each other before, and now they were singing, laughing, and hugging, if only for this brief moment in time.  They were so connected that some riders chose to stay on the train past their stops.

The troubled man brightened; he seemed to be feeling part of something larger than himself. And all it took was an arm around the shoulders, a familiar song, a gathering of humanity and, above all, a man named Phil.”   

Thank you to Gary Gilson for allowing me to share this Christmas story.  Merry Christmas and Happy New Year.

“The real messages of hope in our generation are not those to be bounced from the moon, but those to be reflected from one human heart to another.  Kenneth S Wills  

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